FAQs

FAQs2019-02-11T09:51:00+00:00
When is my favorite beer going to be released?2017-10-31T11:53:54+00:00

Please adjust answer to read, “Check out our Seasonal and Limited Release Beer pages, sign up for our Awesome Weekly Newsletter and follow us on FacebookInstagram & Twitter

LOGO REQUEST2016-04-12T12:15:22+00:00

Need the Birdsong logo in vector file format? We are glad to help you out. Submit a request here. Be sure to click Logo Request. Please be sure to let us know whether you’re needing the logo for print or web purposes.

I DON’T SEE MY QUESTION HERE, HOW CAN I CONTACT SOMEONE?2016-04-12T12:14:36+00:00

Sorry we couldn’t answer your question here. Please email your questions to info@birdsongbrewing.com or give us a call at 704.332.1810 and we’ll be happy to help you out!

WHO ARE THE AWESOME PEOPLE THAT MAKE BIRDSONG SO COOL?2016-05-17T14:03:41+00:00

We are so happy you asked! Meet the folks behind your beer here.

ARE YOU GUYS HIRING?2016-05-17T14:01:24+00:00

Possibly! Please email info@birdsongbrewing.com.

CAN I BRING IN OUTSIDE FOOD?2016-05-10T17:29:54+00:00

That’s totally fine, but we ask that you please be respectful of those around you, and please clean up your trash when you’re done.

WHICH FOOD TRUCK IS THERE TONIGHT?2016-04-12T12:11:47+00:00

Check out the schedule on our event calendar. You can also follow our local Twitter page @birdsongbrewing.

DO YOU HAVE FOOD TRUCKS?2016-04-12T12:11:14+00:00

We have food trucks every day. Check out the schedule on our event calendar. The trucks vary and almost all of them offer vegetarian options.

DO YOU SERVE FOOD?2016-04-12T12:10:30+00:00

We do not have a kitchen, but we do have food trucks scheduled daily. Check out our event calendar for more info. We have free, locally roasted peanuts! We donate the peanut shells to a local farmer, so be sure to grab a bucket for shells and dispose of them in the proper bin!

DO YOU HAVE TELEVISIONS OR LIVE MUSIC?2016-04-27T11:24:56+00:00

We believe in good old-fashioned human interaction, and therefore proudly do not have televisions in our tap room. Yes, we do offer live music. Check out our event calendar for more info.

DO YOU HAVE AN OUTDOOR AREA?2016-04-12T12:09:18+00:00

Yep! We offer patio seating, weather permitting.

DO YOU HAVE WINE/SPIRITS/FOOD/GLUTEN-FREE/KOSHER ITEMS ON YOUR MENU?2016-04-12T12:08:49+00:00

Short answer? No. Long answer? We are a brewery, and in North Carolina our brewery licensing only allows us to serve beer. We are not a licensed brewpub and therefore do not have a kitchen and cannot serve wine or spirits. We do have a guest tap from local Windy Hill Cidery for those looking for a gluten-free option.

CAN I BRING MY KIDS/PETS?2016-04-12T12:08:22+00:00

While we gladly welcome your entire family, we do require children under 21 to be supervised at all times. For tours, we don’t allow any children under 12. This is for your child’s safety- it’s loud and dangerous back there! Pets are welcome but must be on a leash.

CAN I GET DIRECTIONS?2016-04-12T12:07:52+00:00
WHEN ARE YOU OPEN?2018-12-17T12:34:52+00:00

The Tap Room is open Tues-Fri 3:00pm-10pm, Sat 11am-10pm, Sun 11am-8pm, Mon Closed

SPONSORSHIP REQUEST FORM2019-02-11T09:51:22+00:00
Sponsorship Request
WHAT EVENTS ARE YOU PARTICIPATING IN?2016-04-12T12:03:19+00:00

Check out our Events Calendar here, or follow @birdsongbrewing on Twitter to see where we are!

CAN I HOST MY PRIVATE EVENT AT BIRDSONG?2016-04-12T12:02:37+00:00

Sure! We have a private event room that can hold up to 60 people. Visit our Private Events page for photos and more info.
Please email privateevents@birdsongbrewing.com for more information.

I WOULD LIKE BIRDSONG TO SPONSOR/DONATE TO MY EVENT, WHAT IS THE PROCESS?2019-02-11T09:51:23+00:00

Visit our Contact page, before you submit the contact form, click on “Charitable Contributions”

I WOULD LIKE BIRDSONG TO BE AT MY EVENT. WHO SHOULD I CONTACT?2016-05-18T10:05:24+00:00

Visit our Contact page, before you submit the contact form, click on “I Want Birdsong as a Beer Vendor at My Event

DO YOU SELL GIFT CARDS?2016-04-12T12:00:03+00:00

You can buy gift cards in our Tap Room. We currently only offer a physical gift card option, but we understand that digital gift cards are great and we hope to be able to offer that in the future.

WHERE CAN I BUY SOME RAD BIRDSONG GEAR?2016-05-10T17:29:00+00:00

We have merch available in our Tap Room. We are always changing our selections, so you can find anything from t-shirts to hoodies, metal Birdsong signs, growler koozies, and sometimes even tie dyed shirts hand-dyes by our team!

ARE TOURS FREE?2016-04-12T11:56:39+00:00

Yep yep!

DO YOU HAVE TO BE 21+ TO GO ON A BREWERY TOUR?2016-04-12T11:56:16+00:00

You do not have to be over 21 to go on a brewery tour, but for safety reasons, children under 12 are not allowed. Check here for more info.

WHAT HAPPENS ON A TOUR?2016-04-12T11:55:31+00:00

Tours generally last around 20-30 minutes and will give you a behind-the-scenes glimpse of how we do what we do.

DO I NEED TO MAKE A RESERVATION?2017-05-07T16:45:17+00:00

Yes, please complete the Brewery Tour Request form to schedule a tour time

DO YOU OFFER PRIVATE TOURS?2016-04-12T11:54:58+00:00

Occasionally we are able to schedule private tours depending on timing and staff availability. Please email JP@birdsongbrewing.com to inquire about availability.

DO YOU OFFER BREWERY TOURS?2017-05-08T09:23:04+00:00

Yes! FREE brewery tours are available by request. Learn about our local partnerships, our insistence on quality ingredients, and why unfiltered beer will take over the world… or at least, your palate. Fill out the Brewery Tour Request form to schedule a tour time.

I WANT TO CARRY BIRDSONG IN MY RESTAURANT/BAR/STORE. WHO SHOULD I CONTACT?2016-04-12T11:53:24+00:00

Very cool! Please send an email to Tara@birdsongbrewing.com.

WHAT DOES THE DATE ON MY BEER MEAN? IS IT STILL GOOD?2017-12-21T18:42:23+00:00
DO YOU HAVE GLUTEN-FREE/KOSHER/OTHER RESTRICTED DIET BEER?2016-05-31T09:56:59+00:00

Everything we brew, with the exception of Honey Pie, is vegan. Also, we do have a guest tap from local Windy Hill Cidery for those looking for a gluten-free option.

CAN I BUY BEER TO-GO AT THE TAP ROOM?2016-04-12T11:52:12+00:00

Absolutely! We offer our full line-up of beers for sale in either 64oz or 32oz growlers as well as a few styles in 16oz four-pack cans!

HOW DO I FIND BIRDSONG BEER NEAR ME?2016-04-12T11:51:50+00:00

Check out our Beer Finder page! You can enter your zip code and choose a radius to find the closest restaurants, bars, and shops that carry Birdsong!

CAN I ORDER KEGS?2016-04-12T11:51:01+00:00

We don’t sell kegs from our Tap Room, but you can order Birdsong kegs from a number of beer and wine shops in the Charlotte area. Check out our Beer Finder page to locate the nearest shop to your house!

WHERE DO YOU DISTRIBUTE?2016-04-12T11:50:11+00:00

Charlotte is our home, so most of our beer stays here. Check out our Beer Finder page to find Birdsong on tap or in a can near you.

WHEN IS MY FAVORITE BEER GOING TO BE RELEASED?2016-05-17T13:17:30+00:00

Check out our Seasonal and Limited Release Beer pages..

STILL HAVE QUESTIONS?2016-05-18T09:29:17+00:00

Sorry we couldn’t answer your question here. Please email your questions to info@birdsongbrewing.com and we’ll get back to you as soon as we can!

I HAVE A CONCERN ABOUT THE QUALITY OF MY BEER, WHO SHOULD I CONTACT?2016-05-31T09:53:25+00:00

Thank you for taking the time to let us know about your concern. Quality is extremely important to us at Birdsong, and we definitely want to know about any possible issues. Please email your concern to info@birdsongbrewing.com.

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